At textospeech.net, we strive to provide high-quality text-to-speech (TTS) services to our valued customers. Although we want you to be satisfied with your purchase, we recognize that sometimes you may need to ask for a refund. The terms and requirements for refund eligibility are given in this refund policy.
Refund Process
First, you must submit a refund request by contacting our customer support team on our “Contact Us” page. Your refund request should include the following details:
- Your name and contact information
- Date of purchase
- Order/Invoice number
- Reason for the refund request (valid reason)
We reserve the right to determine whether the refund request is valid based on the eligibility requirements outlined in this policy. If your request for a refund gets approved, the refund will be processed using the original payment method that you used when making the purchase. Please be patient because it might take some time for the refund amount to show up in your account.
Repayment Eligibility
- Our refund policy covers purchases made directly from the textospeech.net website or authorized resellers.
- To be eligible to receive a refund, you must submit a refund request within 60 days of the purchase date.
- Refunds apply to new customers or customers purchasing new subscription plans only.
Non-Refundable conditions
- Change of Mind: We do not provide refunds for change-of-mind purchases or if you have decided that the TTS service does not meet your personal preferences.
- Missed Cancellation: Failure to cancel your subscription before the next billing cycle will not be considered a valid reason for a refund.
Cancellation of Service
We recognize that you might need to stop using the textospeech.net service if your circumstances change. This information provides instructions on how to cancel your TTS service with textospeech.net and outlines the cancellation process.
Manual Cancellation Process
If you’re looking to cancel your textospeech.net subscription, follow the given steps:
- Tap the profile icon in the top right of your home screen.
- Select “Payments & Subscriptions”, and then hit “Subscriptions.”
- Select textospeech.net from the list.
- Tap “Cancel Subscription.”
Contact us
We encourage you to contact our customer support team for help if you experience issues with our TTS service. Our devoted support team will soon handle any problems you might be experiencing.